Lakeland Home Health complies with applicable Federal civil rights laws and prohibits discrimination based on race, color, creed, religion, national origin, sex, physical or mental disability, genetic information, age, or any other characteristics protected by applicable federal, state or local law.

  

Lakeland Home Health will:

• Provide free aids and services to people with disabilities to communicate effectively with us, such as:·

  • Qualified sign language interpreters

  • Written information in other formats (large print, audio, accessible electronic formats, other formats

• Provide free language services to people whose primary language is not English, such as:·

  • Qualified interpreters 

  • Information written in other languages

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If you need these services, contact the Lakeland Home Health Administrator.

 

If you believe that Lakeland Home Health has failed to provide these services or discriminated in another way based on race, color, national origin, age, disability, or sex, you can file a grievance with:

 

Administrator

1446 116th St

Chippewa Falls, WI 54729

715-239-2116

 

Email: kdavis@lakehhc.com

 

You can file a grievance in person, by mail, or email. If you need help filing a grievance, the Lakeland Home Health Administrator is available to help you.

 

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf or by mail or phone at:

 

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

 

1-800-368-1019 or 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.